Question 1

What is CommunityPay?

Accepted Answer

CommunityPay is HOA accounting and financial governance software. It provides a double-entry ledger with institutional controls — fund segregation, transaction enforcement that evaluates every entry before it posts, immutable audit trails, and institutional artifacts like resale certificates and reserve funding reports. The system of record for community associations.

Question 2

Who is CommunityPay for?

Accepted Answer

CommunityPay is for the people who keep community association books: CPA and bookkeeping firms, the accounting teams of management companies, and the finance staff of large associations of 500 units or more. Boards approve bills and certify the month-end close in it. Auditors read the books through a read-only portal, title companies order resale certificates for associations on CommunityPay, and lenders and insurers read CARI risk scores and condo questionnaire data with the association's consent. It is designed as neutral infrastructure that does not compete with any of them.

Question 3

How is CommunityPay different from QuickBooks for HOAs?

Accepted Answer

CommunityPay is purpose-built for HOA financial governance. Unlike QuickBooks, it enforces fund segregation between operating and reserve accounts, evaluates every transaction against enforcement guards before posting, generates statute-compliant resale certificates from live ledger data, and produces audit-grade evidence packs for period closes. Every financial decision is logged in an immutable audit trail.

Question 4

What does CommunityPay cost?

Accepted Answer

$1 per unit per month with a $250 minimum per community, and custom pricing above 500 units. Every feature is included — no modules, no add-ons. Custom onboarding is $1,500, one time. There is no contract. ACH processing fees (Stripe) are passed through at cost.

Question 5

How is CommunityPay different from Yardi or AppFolio?

Accepted Answer

CommunityPay was built from day one for community associations, not as a module of a property management platform. The architecture is vertically integrated: CommunityPay owns the database, the chart of accounts is the association's, the data export is one click, and CommunityPay takes no markup on ACH payments, no vendor-marketplace fee, and no insurance-referral fee. FLASH role-matching makes invalid journal entries structurally impossible at origination, and every transaction flows through the enforcement dispatcher that produces an immutable decision record. Yardi and AppFolio serve community associations through a module of their property management platforms; CommunityPay was built as institutional infrastructure for this asset class specifically.

Financial infrastructure for community associations.

Financial
infrastructure
for
community
associations.